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Privacy Policy

 

Last updated: 10/27/2026

Relativity XR Studios operates http://www.relativityxrstudios.com (the "Site"). And Quintessence 3D VR Meta Oculus store app (the “App”) This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and App.

Section 1: How We Use User Data

(a) When we are running, supporting and maintaining our Content in order to provide or improve the experience to the end user requesting the Content and from whom the User Data was collected;

(b) Conducting analytics pertaining to your Content, and using such insights to improve our Content, provided that such insights are aggregated, de-identified, or anonymized such that you cannot identify individual users or devices from the analytics; and

(c) We Comply with applicable laws and regulations.

In addition, we use certain User Data for the purposes described below: (a) As permitted by applicable law, we may use Meta Horizon User Data (which does not include Device User Data) to provide a user with information about or the opportunity to obtain new or existing features or functionality in an app such user has purchased from us, or other applications being offered by your legal entity or Affiliate (as defined in the Developer Distribution Agreement).

(b) We only use the Advertising ID, and any information obtained through the use of the Advertising ID, for advertising purposes.

(c) We only allow access to Advertising ID if your app is permitted by Meta policies to show ads.

(d) We will verify the status of any user settings regarding the Advertising ID on each access of the Advertising ID.

(e) We may combine the Advertising ID with Developer User Data, butwe will not combine it with Meta Horizon User Data or Device User Data.

(f) We may link persistent device identifiers (e.g., device serial number), or any data derived therefrom, to other User Data only for the following use case(s), which must be disclosed to users:

(i) We may manage enterprise device management apps using device owner mode.

 

Section 2: How We Do Not Use User Data

We do not perform, or facilitate or support others in performing, any of the following prohibited practices:

2.1 Retain, use, or disclose User Data for any purpose other than those described in this Policy.

2.2 Using User Data for marketing or advertising purposes other than those explicitly permitted in Section 3;

2.3 Selling, licensing, purchasing, renting, or lending User Data or similar actions, or permitting a third party to do so;

2.4 Using User Data to profile, discriminate, or encourage discrimination in a manner that disadvantages people based on their race, ethnicity, color, national origin, religion, age, sex, sexual orientation, gender identity, family status, disability, medical or genetic condition, or any other categories protected by applicable law, regulation, or other Meta terms or policy; using User Data such as age group to improve the user experience in your Content is permitted under this Section so long as compliant with applicable law or regulation;

2.5 Using User Data to perform, facilitate, or provide tools for surveillance. Surveillance includes the collection, use, or sharing of information about people, groups, places or events for law enforcement, national security, intelligence or counter-intelligence purposes;

2.6 Using User Data to ascertain the identity of a natural person, including real name, or actual facial or body images, to the extent not disclosed by the User Data (for example, through use of AI, facial recognition or gait identifying technologies);

2.7 Combining User Data with any other data, including with data separately collected by you or received from a third party, except as explicitly permitted in Section 1;

2.8 Attempting to decode, circumvent, re-identify, de-anonymize, unscramble, unencrypt, reverse hash, or reverse engineer User Data that is provided to you;

2.9 Using User Data in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property rights or other rights of any person, or that violates any applicable law or regulation;

2.10 Accessing or collecting User Data or allowing User Data to be collected using automated means such as harvesting bots, robots, spiders, or scrapers; or

2.11 Sending or submitting Device User Data (which does not include Meta Horizon User Data) to Meta through any of Meta’s business tools or products, including Meta’s Ads or Analytics tools or products.

2.12 Using the Advertising ID for any purpose other than advertising purposes;

2.13 Using any permanent or persistent, device-based identifier (e.g., device serial number), or any data derived therefrom, for purposes of advertising or for the purposes of uniquely identifying a device or user, except as permitted in Section 3.2(f); or

2.14 Circumventing the user’s settings for their Advertising ID. Specifically, if a user resets or deletes the Advertising ID, you must not combine, correlate, connect, link, or otherwise associate a previous Advertising ID, or data derived from a previous Advertising ID, with the reset Advertising ID.

 

Section 3: How We May Share User Data

We will only share your User Data when an end user expressly directs us to share, or expressly consents to our sharing, your User Data with a third party we will retain proof of the end user’s express direction or consent and provide it to Meta if Meta ask for it).

 

Section 4: Security & Deletion

4.1 We will always have in effect and maintain administrative, physical, and technical safeguards that do the following:

(a) Meet or exceed industry standards given the sensitivity of the User Data;

(b) Comply with applicable law and regulations, including data security and privacy laws, rules, and regulations; and

(c) Are designed to prevent any unauthorized (including in violation of this Policy or any other applicable terms or policies) processing (including, for the avoidance of doubt, access, destruction, loss, alteration, disclosure, distribution, or compromise) of User Data.

4.2 Data Deletion: We will delete User Data, and ensure your Service Provider(s) and your Service Providers’ sub-Service Provider(s) delete User Data without undue delay when:

(a) a user requests their User Data be deleted;

(b) a user deletes their account, or no longer has an account (unless the User Data has been obscured, or de-identified so that it cannot be associated with a particular user, browser or device);

(c) User Data is no longer necessary to provide an app experience or service to users;

(d) deletion is requested by Meta, or when deletion is required by applicable law or regulations.

4.3 all users will be provided a way to ask for their User Data to be corrected or deleted which is to contact us at the email listed at the end of this policy statement.

4.4 Users can report security vulnerabilities in our Content by using the email listed at the end of this policy statement. We will then promptly address identified deficiencies.

4.5 We may may use Meta Products to authenticate users (e.g., Login with Facebook), but we will not separately request or collect a Meta user’s login credentials.

4.6 We will protect and not transfer or share user IDs or access tokens, and app secrets, except with a Service Provider who helps us build, run, or operate our Content.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
 

Changes To This Privacy Policy

This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
 

Privacy Policy 10DLC: By providing your phone number, you consent to receive text messages from Relativity XR Studios for [purpose, e.g., updates, offers, or notifications. Message frequency may vary, and message and data rates may apply. Your information will be used only for delivering these communications and will not be sold. You may opt out at any time by replying STOP or contacting us directly. For assistance, reply HELP. We take your privacy seriously and handle your information in accordance with this policy.

*Important Note:

Please contact us at the below email address if you want to request User Data related issues such as correction, deletion, or any other issue. Also, use this email for support regarding security, or any other issues you want to report.

supportrXRsemail

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